Terms of Service

Terms of Service

Effective Date: 13 November 2026  |  Last Updated: 13 November 2026

These Terms of Service (“Terms”) govern your use of the website at www.ponykaams.com (the “Website”) and form the general terms for services provided by Ponykaams (OPC) Private Limited (“Ponykaams”, “we”, “us”, or “our”), a One Person Company incorporated in India on 22 May 2026 under the Companies Act, 2013 (CIN: U62013TS2026OPC216760), with its registered office at D.No 3-369, Srirampur Colony, Mancherial, Adilabad, Telangana 504303, India. By using the Website you agree to these Terms. If you do not agree, please do not use the Website. This version replaces all earlier versions published on this Website.

1. About Our Services

Ponykaams (OPC) Private Limited provides custom software development, web application development, enterprise and workflow automation, API and payment gateway integrations, data and reporting solutions, and technology consulting. Information on the Website describes our services in general terms and is not an offer capable of acceptance. The scope, deliverables, timeline, fees and acceptance criteria for any engagement are set out in a written proposal, statement of work or agreement signed by both parties (a “Project Agreement”). If a Project Agreement conflicts with these Terms, the Project Agreement prevails.

2. Using the Website

You may use the Website only for lawful purposes. You must not:

• Use the Website in a way that breaks any applicable law, including the Information Technology Act, 2000
• Attempt to gain unauthorised access to the Website, its servers or any connected system, or interfere with its operation
• Introduce viruses, malware or other harmful code
• Submit false information or impersonate any person or organisation through our contact form
• Scrape, copy or reuse Website content for commercial purposes without our written permission

We may suspend or restrict access to the Website at any time, without notice, if we reasonably believe these Terms have been breached.

3. Information You Submit

When you contact us, you confirm that the information you provide is accurate and that you are authorised to share it. Please do not send confidential or sensitive personal data through the contact form; we will arrange a suitable channel if a project requires it. Our handling of personal data is described in our Privacy Policy.

4. Intellectual Property

4.1 Website content

The Website, including its text, design, graphics, logos, the “Ponykaams” name and the underlying code, is owned by or licensed to Ponykaams (OPC) Private Limited. You may view and print pages for your own reference. Any other use requires our prior written consent. Third-party names and trademarks shown on the Website belong to their respective owners and are used only to identify them.

4.2 Client deliverables

Unless a Project Agreement says otherwise, once all fees for a project have been paid in full, the client owns the custom software and source code created specifically for that client. Ponykaams keeps ownership of its pre-existing tools, libraries, know-how and general methods that are not specific to the client, and grants the client a perpetual, non-exclusive, royalty-free licence to use any of them that are incorporated in the deliverables. Open-source and third-party components remain subject to their own licences.

4.3 Portfolio references

We may describe completed work in general terms in our portfolio, without disclosing confidential information. Clients may ask us at any time to remove a reference to their organisation.

5. Fees and Payment

Fees, milestones and payment terms are set out in each Project Agreement. Invoices are issued by Ponykaams (OPC) Private Limited and include applicable taxes such as GST where required. We may pause work on an engagement while invoices remain overdue. Interest on late payments may be charged where permitted by the Project Agreement and Indian law.

6. Confidentiality

Each party will keep confidential any non-public information it receives from the other in connection with an engagement and will use it only for that engagement, except where disclosure is required by law. These obligations continue after the engagement ends.

7. Third-Party Services

Our solutions often rely on third-party platforms such as Google Workspace, Google Cloud, Firebase, payment gateways and messaging services. Their availability, pricing and terms are controlled by those providers, and clients are responsible for maintaining their own accounts and licences with them unless a Project Agreement says otherwise. We are not responsible for outages, changes or policy decisions of third-party providers.

8. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” for general information. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components, or that its content is complete or current. Warranties for services, if any, are only those expressly stated in the relevant Project Agreement. See also our Disclaimer.

9. Limitation of Liability

To the fullest extent permitted by law, Ponykaams is not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, data or goodwill, arising from use of the Website or our services. Our total liability arising from any engagement is limited to the fees actually paid to us under the relevant Project Agreement in the six (6) months before the event giving rise to the claim. Our liability for use of the Website itself, which is provided free of charge, is limited to the extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law, including for fraud.

10. Indemnity

You agree to indemnify Ponykaams against claims, losses and reasonable costs arising from your misuse of the Website or your breach of these Terms.

11. Links to Other Websites

The Website may link to third-party websites. We do not control and are not responsible for their content or practices.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to any dispute resolution clause in a Project Agreement, the courts at Hyderabad, Telangana, India have exclusive jurisdiction over any dispute arising from these Terms or the Website.

13. General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. We may update these Terms from time to time; the “Last Updated” date above shows the latest revision, and continued use of the Website after an update means you accept the revised Terms.

14. Contact