Privacy Policy

Privacy Policy

Effective Date: 13 November 2026  |  Last Updated: 13 November 2026

This Privacy Policy explains how Ponykaams (OPC) Private Limited (“Ponykaams”, “we”, “us”, or “our”) collects, uses, shares and protects personal data when you visit www.ponykaams.com, contact us, or engage our services. Ponykaams is a One Person Company incorporated in India on 22 May 2026 under the Companies Act, 2013 (CIN: U62013TS2026OPC216760), with its registered office at D.No 3-369, Srirampur Colony, Mancherial, Adilabad, Telangana 504303, India. This version replaces all earlier versions of this policy published on this website.

1. Data Controller

Ponykaams (OPC) Private Limited is the data controller (and, for the purposes of India’s Digital Personal Data Protection Act, 2023, the data fiduciary) for personal data collected through this website and through enquiries made directly to us. When we build or operate systems for a client and process personal data held in those systems, we act on the client’s instructions as their processor, and the client’s own privacy notice applies to that data.

2. Information We Collect

2.1 Information you give us

• Contact form: your name, work email address, organisation, the service you are interested in, your message, and your consent to be contacted.
• Direct communication: anything you send us by email, WhatsApp or phone, and information shared during discovery calls and project work.
• Client engagements: business contact details and billing information needed to prepare proposals, contracts and invoices.

2.2 Information collected automatically

• Google Analytics 4 (loaded through Google Tag Manager): pages viewed, time on page, referring website, device and browser type, and approximate location derived from your IP address. Google Analytics uses cookies.
• Microsoft Clarity: how you interact with pages, such as clicks, scrolling and mouse movement, which can be used to produce session replays and heatmaps. Clarity uses cookies and is configured by Microsoft to mask text typed into form fields.
• Hosting logs: our hosting provider, Vercel, processes your IP address, browser user agent and requested URLs to deliver the website and protect it from abuse.
• Third-party resources: fonts (Google Fonts), icons and scripts (cdnjs, unpkg) and map tiles (CARTO / OpenStreetMap) are loaded from external servers, which receive your IP address when your browser requests them.

See our Cookie Policy for the cookies involved. We do not use advertising cookies and we do not sell personal data.

2.3 Business email contacts

We may contact organisations at business email addresses that they publish for enquiries, to introduce our services. Every such email identifies Ponykaams and includes an unsubscribe link. If you unsubscribe, we add your email address to a suppression list so that we do not contact you again.

3. How We Use Your Information

• To reply to your enquiry and provide the services you request
• To prepare proposals, contracts and invoices, and to deliver and support projects
• To understand how the website is used and to improve it
• To keep the website and our systems secure and to prevent misuse
• To honour unsubscribe requests
• To meet our legal, tax and accounting obligations under Indian law

4. Legal Basis

We process personal data on the basis of your consent (for example, when you submit the contact form, which you can withdraw at any time), to take steps at your request before entering into a contract and to perform that contract, to comply with legal obligations, and, where applicable law permits, for our legitimate interests in operating and securing the website and communicating with businesses. Visitors from the European Economic Area and the United Kingdom have rights under the GDPR and UK GDPR, and we apply the same practices to them.

5. Who We Share Data With

We share personal data only with service providers that help us run our business, and only as far as they need it:

• Google (Google Workspace, Gmail, Google Sheets, Google Apps Script, Google Analytics, Google Tag Manager): email, storage of enquiries, and website analytics
• Microsoft (Microsoft Clarity): website usage analytics
• Vercel Inc.: website hosting
• Meta (WhatsApp): if you choose to contact us on WhatsApp

We may also disclose information to professional advisers such as our auditors and lawyers under confidentiality, or to government authorities where Indian law or a valid legal order requires it. We do not sell, rent or trade personal data.

6. International Transfers

Our service providers may store and process data on servers outside India, including in the United States and the European Union. Where we use such providers, we rely on their published data protection terms.

7. How Long We Keep Data

• Enquiries and related correspondence: up to 3 years after our last contact, unless they lead to an engagement
• Client contracts, invoices and accounting records: for the period required by Indian company and tax law (generally 8 years)
• Unsubscribe and suppression records: for as long as needed to keep honouring the request
• Analytics data: according to the retention settings of Google Analytics and Microsoft Clarity

8. Security

The website is served only over HTTPS. Enquiry data is stored in access-controlled Google Workspace accounts that only the company can access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you can ask us to:

• Tell you what personal data we hold about you and give you a copy
• Correct or complete inaccurate data
• Delete your data
• Restrict or object to certain processing, including business emails
• Withdraw consent you have given
• Nominate another person to exercise your rights if you die or become incapacitated, as provided under the Digital Personal Data Protection Act, 2023

To make a request, email contact@ponykaams.com. We will reply within 30 days. You can also complain to the data protection authority where you live, including the Data Protection Board of India.

10. Grievance Contact

Questions or complaints about how we handle personal data can be sent to our Director, Sandeep Kumar Vollala, at contact@ponykaams.com, or by post to our registered office.

11. Children

Our website and services are intended for businesses and organisations and are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, please contact us and we will delete it.

12. Third-Party Websites

Links to other websites, such as LinkedIn or client websites, are provided for convenience. Their own privacy policies apply.

13. Changes to This Policy

We may update this policy when our practices or the law change. The “Last Updated” date above shows when it was last revised. Significant changes will be highlighted on this page.

14. Contact Us